Refund policy

 

Return & Satisfaction Guarantee – RiseFits

At RiseFits, we stand behind the quality of every product we offer. Your satisfaction is our priority.

30-Day Hassle-Free Returns
You have 30 days after receiving your item to request a return.

Return Eligibility
To be eligible for a return:
- Item must be unworn, unused, and in original condition
- Must include tags and original packaging
- Proof of purchase is required

Start a Return
To start a return, contact us at:
info@clatityrise.store

Return Address:
23630 Buttress Root Dr.
Spring, TX 77373

Important:
Please contact us before sending any return. Items sent without approval will not be accepted.

Refunds
Once we receive and inspect your return:
- You will be notified if your refund is approved
- Approved refunds are issued to your original payment method
- Processing time: 5–10 business days

Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 48 hours and we will make it right.

Exchanges
To exchange an item, return the original item and place a new order.

Non-Returnable Items
We do not accept returns on:

- Gift cards
- Certain personal or custom products

Our Promise
We’re more than a brand — we’re a movement.
If something isn’t right, we’ll do everything we can to fix it.

Digital Products
All digital products, including ebooks and downloadable content, are non-refundable once purchased. Due to the nature of digital items, we cannot accept returns or issue refunds after access has been granted.